Support Ticketing System Issues
Incident Report for CallRail
Resolved
Our ticketing system is back to normal operation at this time.
Posted 6 months ago. Nov 06, 2017 - 16:05 EST
Identified
We are currently experiencing issues with our support ticketing system. If you've submitted a request to support@callrail.com or through our website, it may take a little longer to get back to you than normal. Because of this, our phone support team is a little busier than usual as well. For urgent issues, please call us and leave a message if you can't get through right away. We'll get back to you shortly.

None of this affects the application or call routing, both of which are performing normally.
Posted 6 months ago. Nov 06, 2017 - 13:53 EST