Platform Availability Issue

Incident Report for CallRail

Resolved

At this time the platform is stable and we consider the issue resolved. The incident lasted 15 minutes.

Posted Jan 18, 2018 - 11:11 EST

Monitoring

The platform is performing as expected again. We're monitoring closely to ensure continued availability.

Posted Jan 18, 2018 - 10:59 EST

Investigating

Our internal monitoring tools have indicated an availability problem with the CallRail platform. We are currently investigating the issue and will report back as we learn more.

At this time, call routing has been switched over to backup routing systems.

Posted Jan 18, 2018 - 10:52 EST