We've been monitoring closely since our last update, and the application is performing as expected for the past several hours. This incident is now considered fully resolved.
Posted Jan 18, 2018 - 17:30 EST
The application is available again, but operating slower than usual while we tune a few things. We'll continue to post updates as we learn more.
Posted Jan 18, 2018 - 14:26 EST
Our monitoring tools are indicating similar problems as we saw this morning. We have isolated this issue to degraded hardware performance on our primary database, and are promoting a replica in its place at this time.