Slow Application Performance
Incident Report for CallRail
Resolved
Application performance has returned to normal and stabilized, and our engineering team has determined this issue to be closed.
Posted 11 months ago. Dec 12, 2016 - 17:48 EST
Monitoring
We've deployed one additional fix which seems to be significantly improving performance. We're monitoring closely but things should be stabilizing shortly.
Posted 11 months ago. Dec 12, 2016 - 16:40 EST
Identified
We've identified a code change that potentially had a negative impact on database performance. We have reverted that change and disabled a few other non-critical features in an attempt to properly re-warm our database cache.
Posted 11 months ago. Dec 12, 2016 - 14:39 EST
Investigating
Our monitoring systems have notified us of slow application performance. We are currently investigating the root cause and attempting to improve performance on a few key database queries.
Posted 11 months ago. Dec 12, 2016 - 14:07 EST