Call summaries not accessible to some users

Incident Report for CallRail

Resolved

This incident has been resolved.
Posted Nov 11, 2024 - 12:12 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 11, 2024 - 12:02 EST

Identified

Call summaries are not accessible in the report view. They appear to be working fine in the Timeline view.
Posted Nov 11, 2024 - 11:44 EST