CallRail Status

All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational

Call Routing Operational

Backup Call Routing Operational

DNI and Keyword Tracking Operational

Call Recording Operational

Lead Center Operational

Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Dashboard Uptime

Fetching

Dynamic Number Insertion Uptime

Fetching

Call Routing Uptime

Fetching

Call Recording Processing Latency

Fetching

Past Incidents

Dec 1, 2021

No incidents reported today.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

Long delay in call recording availability

Resolved - This incident has been resolved.
Nov 29, 16:21 EST

Identified - Our data indicates current degraded call recording performance is due to slow performance at one of our telephony providers, perhaps related to high post-holiday volume on their network. We are pursuing the issue with our vendor and will continue to investigate workarounds to minimize customer impact.
Nov 29, 13:42 EST

Investigating - We are investigating an issue that is causing a delay in the availability of call recordings. Caller ID data for Lead Center calls are also impacted.
Nov 29, 12:38 EST

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.