CallRail Status

All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational

Call Routing Operational

Backup Call Routing Operational

DNI and Keyword Tracking Operational

Call Recording Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Dashboard Uptime

Fetching

Dynamic Number Insertion Uptime

Fetching

Call Routing Uptime

Fetching

Call Recording Processing Latency

Fetching

Past Incidents

Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

Delayed Call Recordings

Resolved - This incident has been resolved.
Dec 2, 19:21 EST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 18:34 EST

Identified - We have identified an issue with call recording delays and are currently working through the backlog of delayed recordings.
Dec 2, 16:33 EST

Update - We are continuing to investigate this issue and will provide updates as soon as possible.
Dec 2, 15:19 EST

Investigating - We are currently investigating delays in the processing of call recordings. Call routing and DNI are unaffected.
Dec 2, 13:08 EST

Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.