All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Uptime over the past 90 days. View historical uptime.
Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin ? Operational
90 days ago
100.0 % uptime
Today
Google Ads Call Details Forwarding Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
100.0 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Text messaging Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Apr 22, 2025

No incidents reported today.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Caller ID not available with call
Resolved - The issue with our downstream provider has been resolved and caller ID information is no longer delayed. Current/in-progress calls will display the expected information. Prior calls that were received while the incident may still show as "Unavailable", but we will backfill any missing data.
Apr 19, 15:02 EDT
Identified - We have identified that this issue is caused by a downstream provider and we are working with them to resolve this issue. In the meantime, all calls are routing correctly although caller identification data may be missing. We will continue to monitor and work with our provider to fix this issue as quickly as possible.
Apr 19, 13:44 EDT
Investigating - We are currently investigating an issue that is causing the receipt of caller ID information to be delayed. Caller names may display as "Unavailable" in Lead Center, the call and text activity logs, and in reports. Call routing is not impacted.
Apr 19, 13:04 EDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Google Ads Call Details Forwarding Issue
Resolved - This issue has been resolved.
Apr 12, 12:53 EDT
Monitoring - Google Ads Call Details Forwarding calls should now be returning to normal. Though we will continue to monitor this to ensure the issue has been fully resolved.
Apr 12, 12:41 EDT
Identified - We have identified the root cause of this issue and are working to resolve it.
Apr 12, 12:05 EDT
Investigating - We are investigating reports of some dropped calls for Google Ads Call Details Forwarding to CallRail trackers. Other calls are routing correctly and reporting and access to CallRail are unaffected.
Apr 12, 11:44 EDT
Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

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