All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Uptime over the past 90 days. View historical uptime.
Call Tracking Operational
CallRail Web Application Operational
Call Routing Operational
Backup Call Routing Operational
DNI and Keyword Tracking Operational
Tracker Creation Operational
CallRail Call Tracking Mobile App Operational
CallRail Wordpress Plugin Operational
Google Ads Call Details Forwarding Operational
Lead Center Operational
Lead Center General Operational
Lead Center Web Application Operational
Softphone Operational
Lead Center Mobile App Operational
Web Chat Operational
Call Recording Operational
Call Transcription Operational
Integrations Operational
API Operational
Webhooks Operational
Google Analytics Operational
Google Ads Operational
Google Call Details Forwarding Operational
Hubspot Operational
Other Integrations Operational
Web Form Capture Operational
Email Notifications Operational
Reports Operational
Text messaging Operational
SMS Operational
MMS Operational
Mobile App Operational
iOS Operational
Android Operational
Voice Assist Operational
Conversation Intelligence Operational
Convert Assist Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Dashboard Uptime
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Dynamic Number Insertion Uptime
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Call Routing Uptime
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Call Recording Processing Latency
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Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Vendour Outage Causing Degraded Call Performance and Recording Availibility
Resolved - This incident has been resolved.
Sep 1, 19:25 EDT
Update - The upstream vendor has resolved the issue and we are seeing performance for all affected products return to normal.
Sep 1, 19:24 EDT
Update - The upstream vendor has resolved the outage and we are seeing performance for most products return to normal. However, Customers may still experience delays with Call Recording availability as our system works to process the backlog of recordings that occurred during the vendor outage.
Sep 1, 15:53 EDT
Update - We are continuing to monitor for any further issues.
Sep 1, 13:29 EDT
Monitoring - We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts:

- Call Performance
- Call Recording Availability

We sincerely apologize for any disruption this may cause.
Sep 1, 13:01 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Issue Rendering the Call or Form Log on the CallRail iOS Mobile Application
Resolved - This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later.
Aug 28, 15:59 EDT
Identified - We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render.

We have identified the issue and our team is working on a fix to resolve.

The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.
Aug 28, 10:49 EDT
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