All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Call Recording ? Operational
Lead Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Mar 1, 2021
Resolved - This incident has been resolved. We believe that impact was limited to Lead Center and will continue to monitor service health.
Mar 1, 16:22 EST
Monitoring - We've identified an issue with our platform and have taken measures to resolve it. The Application Dashboard and Lead Center are fully functional again. We will continue to monitor the incident.
Mar 1, 15:46 EST
Update - We are continuing to investigate this issue.
Mar 1, 15:27 EST
Investigating - We are currently investigating reports of slowness and/or errors within the app.
Mar 1, 15:21 EST
Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Completed - The scheduled maintenance has been completed.
Feb 26, 23:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 23:02 EST
Scheduled - We will be undergoing scheduled maintenance at this time to update our RMQ cluster. This update will bring the cluster version up to a release that includes rolling update functionality. It should take no longer than 5 minutes to run the update, but will impact all parts of our services during this time.

Future upgrades and maintenance for RMQ should have no impact.
Feb 26, 12:37 EST
Resolved - This incident has been resolved.
Feb 26, 12:01 EST
Monitoring - Our messaging provider has implemented a fix, and at this time outbound messaging should be fully available. We are continuing to monitor performance and error rates.
Feb 26, 11:10 EST
Investigating - We are investigating reports of intermittent errors with an upstream provider that are impacting the delivery of outbound SMS.
Feb 26, 09:59 EST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.