All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing Operational
Backup Call Routing Operational
DNI and Keyword Tracking Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin Operational
90 days ago
100.0 % uptime
Today
Google Ads Call Details Forwarding Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
100.0 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
Call Recording Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Text messaging Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Voice Assist Operational
90 days ago
100.0 % uptime
Today
Conversation Intelligence Operational
90 days ago
100.0 % uptime
Today
Convert Assist Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026
Resolved - This issue has been resolved with the vendor, and systems are now operating normally.
Feb 3, 16:21 EST
Monitoring - We are aware of an upstream vendor issue that is causing intermittent failure of calls to route properly to Voice Assist. These calls are instead falling over to voice mail, and the caller will hear a voice mail greeting. We are monitoring the problem and exploring potential workarounds.
Feb 3, 16:02 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Resolved - The remaining areas of messaging impact have been resolved.
Jan 30, 10:04 EST
Update - We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved.
Jan 30, 09:25 EST
Monitoring - There has been significant improvement in inbound and outbound text messaging. We will continue monitoring the situation and will provide another update tomorrow morning at 9a ET.
Jan 29, 17:55 EST
Update - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Jan 29, 15:49 EST
Update - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Jan 29, 14:34 EST
Identified - We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Jan 29, 12:28 EST
Investigating - One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.
Jan 29, 10:45 EST
Jan 29, 2026
Resolved - We are no longer seeing transcript latency. This issue has been resolved.
Jan 29, 15:28 EST
Identified - Transcript delivery latency is recovering. We are continuing to monitor performance and provide updates until fully resolved.
Jan 29, 14:18 EST
Investigating - We are investigating increased latency in transcript delivery due to an issue with an upstream provider.
Jan 29, 13:44 EST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.