All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Call Recording ? Operational
Lead Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Jun 22, 2021

No incidents reported today.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Resolved - This incident has been resolved.
Jun 13, 14:18 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 13, 11:51 EDT
Update - We are continuing to investigate this issue.
Jun 13, 11:22 EDT
Investigating - We are currently investigating an issue affecting the Reporting Dashboard.
Jun 13, 11:09 EDT
Jun 12, 2021
Completed - The maintenance has been completed.
Jun 12, 08:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 16:45 EDT
Scheduled - We have taken our Ad Clicks data offline to mediate our earlier Application Dashboard Outage. While we attempt to recover the ad-click data, the Cost Per Lead reporting will not be accurate.
Jun 11, 16:41 EDT
Jun 11, 2021
Resolved - The incident has been resolved.
Jun 11, 17:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results. Call Recording delays are improving as recordings are processed.
Jun 11, 16:32 EDT
Identified - We have identified a database issue and are urgently working to resolve it. Application Dashboard and Lead Center continue to be affected. Non-Lead Center calls are routing, although availability of recordings is delayed.
Jun 11, 15:40 EDT
Investigating - We are investigating an outage affecting Application Dashboard and Lead Center.
Jun 11, 15:27 EDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.