All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Uptime over the past 90 days. View historical uptime.
Call Tracking Operational
90 days ago
99.99 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin ? Operational
90 days ago
99.98 % uptime
Today
Lead Center Operational
90 days ago
99.99 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
99.99 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023
Scheduled outage on Sunday, March 19
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:01 EDT
Scheduled - CallRail will be performing system-wide maintenance, leading to a scheduled 4-hour outage beginning Sunday, March 19 at 12 midnight EDT and ending on Sunday, March 19 at 4 am EDT (5:00 - 9:00 UTC.)

During the planned outage:
- CallRail customers will be unable to log in to the web app or mobile apps.

- Calls forwarded to a non-CallRail number will continue to route, but softphone availability will be impacted. This means if you usually receive or make calls in Lead Center, you will be unable to do so during the scheduled maintenance window.
If you anticipate needing to receive calls in Lead Center on March 19 from 12 midnight to 4 am EDT, we urge you to ensure that your Call Flows forward unanswered calls to voicemail or an outside phone number.

- The web dashboard will be unavailable, but calls, texts, and chats will continue to be tracked. Similarly, call recordings and notifications will be delayed, but available after maintenance is completed.

- Form data will not be captured by CallRail during this window, but will still be collected by any external form providers.
Mar 15, 10:59 EDT
Mar 18, 2023

No incidents reported.

Mar 17, 2023
Lead Center - Agent View
Resolved - We have identified and deployed a fix but will continue to monitor.
Mar 17, 14:04 EDT
Investigating - There are some lead center agents that are unable to access the agent view in Lead Center. We are currently investigating.
Mar 17, 13:24 EDT
Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

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