All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Call Recording ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Dashboard Uptime
Fetching
Call Routing Uptime
Fetching
Backup Call Routing Uptime
Fetching
Past Incidents
Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019
Resolved - This incident has been resolved.
Aug 8, 12:44 EDT
Update - We are continuing to monitor for any further issues.
Aug 8, 11:36 EDT
Monitoring - Internal monitoring shows that the issue is fully resolved, and no new calls are failing to connect. We are continuing to monitor.
Aug 8, 11:34 EDT
Update - A fix has been deployed and continues to roll out to impacted customers; we are monitoring failures and will update when the issue is completely resolved.
Aug 8, 11:27 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 8, 10:42 EDT
Investigating - We are currently investigating failures in our call routing system.
Aug 8, 10:37 EDT
Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.