CallRail Status

All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational

Call Routing Operational

Backup Call Routing Operational

DNI and Keyword Tracking Operational

Call Recording Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Application Dashboard Uptime

Fetching

Call Routing Uptime

Fetching

Backup Call Routing Uptime

Fetching

Past Incidents

Aug 20, 2019

No incidents reported today.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

Call Routing Failures

Resolved - This incident has been resolved.
Aug 8, 12:44 EDT

Update - We are continuing to monitor for any further issues.
Aug 8, 11:36 EDT

Monitoring - Internal monitoring shows that the issue is fully resolved, and no new calls are failing to connect. We are continuing to monitor.
Aug 8, 11:34 EDT

Update - A fix has been deployed and continues to roll out to impacted customers; we are monitoring failures and will update when the issue is completely resolved.
Aug 8, 11:27 EDT

Identified - The issue has been identified and a fix is being implemented.
Aug 8, 10:42 EDT

Investigating - We are currently investigating failures in our call routing system.
Aug 8, 10:37 EDT

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.