All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Uptime over the past 90 days. View historical uptime.
Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin ? Operational
90 days ago
100.0 % uptime
Today
Google Ads Call Details Forwarding Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
100.0 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
99.97 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Text messaging Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
iOS Operational
90 days ago
100.0 % uptime
Today
Android Operational
90 days ago
100.0 % uptime
Today
Voice Assist Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Jul 15, 2025

No incidents reported today.

Jul 14, 2025
Call routing issues for Lead Center
Resolved - Our third party vendor will continue monitoring for a while, but our services are all functioning as expected.
Jul 14, 14:51 EDT
Monitoring - The third party provider has resolved their issue and is in monitoring. Our own error rate seems to have recovered, so we believe the issue is resolved, but will continue monitoring for a short time.
Jul 14, 14:09 EDT
Investigating - We are hearing reports that an upstream carrier may be having trouble resulting in some call routing failures for our Lead Center customers. We are investigating
Jul 14, 12:59 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Google Ads disruption of service
Resolved - The incident has been resolved and the Google Ads integration is functioning normally.
Jul 3, 08:23 EDT
Update - We are still closely monitoring the issue at this time.
Jul 2, 20:04 EDT
Update - We are still closely monitoring the issue at this time.
Jul 2, 15:46 EDT
Monitoring - We are still closely monitoring the issue at this time.
Jul 2, 14:32 EDT
Investigating - Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.
https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.
Jul 2, 13:23 EDT
Jul 2, 2025
Text messages not appearing in the timeline
Resolved - The issue has been resolved.
Jul 2, 16:48 EDT
Monitoring - Fix has been implemented for the issue and we are now monitoring.
Jul 2, 15:33 EDT
Identified - We have identified the issue and we are currently working on a fix.
Jul 2, 15:16 EDT
Investigating - There is currently an issue with text conversations not loading in the timeline. We are investigating the issue.
Jul 2, 15:03 EDT
Jul 1, 2025

No incidents reported.

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