All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Uptime over the past 90 days. View historical uptime.
Call Tracking Operational
90 days ago
99.94 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
99.93 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
99.95 % uptime
Today
Lead Center Operational
90 days ago
99.95 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
99.94 % uptime
Today
Softphone Operational
90 days ago
99.94 % uptime
Today
Lead Center Mobile App Operational
90 days ago
99.94 % uptime
Today
Web Chat Operational
90 days ago
99.94 % uptime
Today
SMS ? Operational
90 days ago
99.95 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.96 % uptime
Today
API Operational
90 days ago
99.9 % uptime
Today
Webhooks Operational
90 days ago
99.95 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
99.96 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
99.95 % uptime
Today
Email Notifications Operational
90 days ago
99.95 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Aug 13, 2022

No incidents reported today.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Database maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 22:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 22:00 EDT
Scheduled - We will be performing scheduled database maintenance during this time.
Aug 9, 17:32 EDT
Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022
Degraded Dashboard Performance
Resolved - This incident has been resolved.
Aug 6, 15:35 EDT
Monitoring - Application performance has recovered to expected levels.
Aug 6, 15:23 EDT
Identified - Our team is currently remediating database performance issues leading to slow dashboard performance for a subset of customers. The source of the problem has been identified and we are currently working to restore full performance.

If your dashboard is affected, it may help to select a shorter date range.
Aug 6, 13:16 EDT
Aug 5, 2022
Degraded Application Functionality
Resolved - We have identified and corrected the cause of the latency issues surrounding phone calls and reporting. Monitoring improvements will be made to aid earlier detection in future, and all applications are fully operational.
Aug 5, 10:04 EDT
Monitoring - The latency issues around phone calls in Lead Center are resolved at present. We are monitoring the application for further concerns.
Aug 5, 09:31 EDT
Investigating - We are currently experiencing degraded service with our Lead Center platform. Calls will continue to route although there may be a delay in being able to view call data and report information through the CallRail or Lead Center web application.
Aug 5, 08:57 EDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

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