All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Call Recording ? Operational
Lead Center Operational
Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CallRail Database Maintenance Oct 22, 22:00 - Oct 23, 02:00 EDT
We will be performing a version upgrade on the CallRail database. During this window, the CallRail app and Lead Center will be unavailable. Call Routing is not expected to be affected.
Posted on Oct 21, 10:22 EDT
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
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Call Routing Uptime
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Call Recording Processing Latency
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Past Incidents
Oct 21, 2021

No incidents reported today.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021
Completed - The scheduled maintenance has been completed.
Oct 13, 23:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 8, 13:37 EDT
Scheduled - Our production Kubernetes cluster will be undergoing maintenance at this time. We do not expect any downtime for running applications.
Oct 8, 13:36 EDT
Completed - The scheduled maintenance has been completed.
Oct 13, 07:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 EDT
Scheduled - The mobile application will be undergoing maintenance on Wednesday, 10/13/21 from 7:00am to 7:20am EST. Push notifications will not be active during this time. Any customers using the app during the maintenance can close out of the app and reopen to resolve any issues. Calls will continue to route normally.
Oct 12, 14:24 EDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.