All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing
Operational
Backup Call Routing
Operational
DNI and Keyword Tracking
Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin
Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
100.0 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
SMS
Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Call Recording
Operational
Call Transcription Operational
90 days ago
99.95 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding
Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved. All source attribution and UTM data is now available.
Sep 20, 18:18 EDT
Identified - We are aware of and addressing an issue delaying or interrupting availability of website visit data to derive call attribution. We apologize for the delay, during which source attribution and UTM data for new first time calls to website trackers may be unavailable. We will update as the delayed data is reprocessed.
Sep 20, 16:04 EDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023
Completed - The scheduled maintenance has been completed.
Sep 17, 08:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 21:01 EDT
Scheduled - Our billing provider and credit card processor will be performing scheduled maintenance from 21:00 EDT Saturday 9/16 until 09:00 EDT Sunday 9/17 (UTC 01:00-13:00).

During this maintenance, CallRail customers will not have access to view, enter, or update payment information or to change CallRail plans.

Sep 15, 13:13 EDT
Sep 16, 2023
Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023
Resolved - This incident has been resolved. All number and form creations and edits should now be in effect.
Sep 13, 14:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 12:34 EDT
Investigating - There is a delay in reflecting changes to number swaps: new numbers and edited numbers will not start swapping immediately, and edits to swapping rules for existing numbers will not be immediately in effect. New custom forms will also not be visible immediately.

Existing numbers are still swapping normally at this time and are not experiencing delays. Existing custom forms are still tracking normally.

We are actively working to resolve this issue. We apologize for any inconvenience this may cause.

Sep 13, 10:44 EDT
Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.