All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin ? Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
99.99 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
99.98 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
99.99 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024
Completed - The scheduled maintenance has been completed.
Feb 17, 00:56 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 23:00 EST
Update - CallRail is performing routine database maintenance on the dynamic number insertion system resulting in a scheduled 2-hour outage on Friday, February 16 from 11:00pm to Saturday, 1:00am February 17 EST (04:00-06:00 UTC).

During the scheduled outage:
- CallRail DNI scripts will not replace the destination phone number with call tracking phone numbers on customer websites
- No visitor actions will be recorded for website interactions during this time
- Web form captures will not be collected from customer websites. Customers collecting form capture data outside of CallRail will continue to receive that data without interruption.
- Custom web forms will not be rendered on customer websites
- All phone numbers will continue to route to the destination normally
- The CallRail web dashboard will be available, however changes to dynamic number insertion configuration, including new tracking phone numbers, will not propagate to your website until after the maintenance is complete.

Feb 14, 16:58 EST
Update - Updated to reflect maintenance on Web Form Captures

CallRail is performing routine database maintenance on the dynamic number insertion system resulting in a scheduled 2-hour outage on Friday, February 16 from 11:00pm to Saturday, 1:00am February 17 EST (04:00-06:00 UTC).

During the scheduled outage:
- CallRail DNI scripts will not replace the destination phone number with call tracking phone numbers on customer websites
- No visitor actions will be recorded for website interactions during this time
- Web form captures will not be collected from customer websites. Customers collecting form capture data outside of CallRail will continue to receive that data without interruption.
- Custom web forms will not be rendered on customer websites
- All phone numbers will continue to route to the destination normally
- The CallRail web dashboard will be available, however changes to dynamic number insertion configuration, including new tracking phone numbers, will not propagate to your website until after the maintenance is complete.

Feb 14, 16:49 EST
Scheduled - CallRail is performing routine database maintenance on the dynamic number insertion system resulting in a scheduled 2-hour outage on Friday, February 16 from 11:00pm to Saturday, 1:00am February 17 EST (04:00-06:00 UTC).

During the scheduled outage:
- Website pools will not replace the destination phone number with a call tracking phone number
- No visitor actions will be recorded for website interactions during this time
- All phone numbers will continue to route to the destination normally
- The CallRail web dashboard will be available, however changes to dynamic number insertion configuration, including new tracking phone numbers, will not propagate to your website until after the maintenance is complete.

Feb 14, 16:32 EST
Feb 16, 2024