All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Application Dashboard Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Call Recording ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Dec 8, 2019

No incidents reported today.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Resolved - This incident has been resolved.
Dec 2, 19:21 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 18:34 EST
Identified - We have identified an issue with call recording delays and are currently working through the backlog of delayed recordings.
Dec 2, 16:33 EST
Update - We are continuing to investigate this issue and will provide updates as soon as possible.
Dec 2, 15:19 EST
Investigating - We are currently investigating delays in the processing of call recordings. Call routing and DNI are unaffected.
Dec 2, 13:08 EST
Dec 1, 2019

No incidents reported.

Nov 30, 2019

No incidents reported.

Nov 29, 2019

No incidents reported.

Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.

Nov 24, 2019

No incidents reported.