Intermittent System Delays

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Feb 07, 2022 - 15:50 EST

Update

We are continuing to investigate this issue.

Posted Feb 07, 2022 - 15:48 EST

Investigating

We are experiencing intermittent delays with our system due to internal application timeouts. Impacted functionality includes processing call related events, call recordings, and Lead Center features. Our internal teams are aware of the issue and will continue to investigate.

Posted Feb 07, 2022 - 12:40 EST

This incident affected: Lead Center (Lead Center General), Call Tracking (Call Routing), and Call Recording.