Degraded Application Dashboard Performance
Incident Report for CallRail
Resolved
This incident has been resolved. No application downtime was logged.
Posted Aug 02, 2019 - 18:09 EDT
Monitoring
We have isolated the problem to a poorly performing database query, and have implemented a fix. We are currently monitoring to ensure performance remains normal.
Posted Aug 02, 2019 - 17:09 EDT
Investigating
We are currently investigating a performance issue causing slow response times for the application dashboard. Our engineering team is working to identify the root cause.

Call routing and DNI is unaffected.
Posted Aug 02, 2019 - 15:58 EDT
This incident affected: Application Dashboard.