Transcript Delays

Incident Report for CallRail

Resolved

Transcripts are operational again. If a transcript was processing during the incident window, we will re-process it, so those items will still have delayed availability.

Posted Oct 28, 2022 - 13:00 EDT

Monitoring

Transcripts are delayed. The team is in the process of implementing a solution.

Posted Oct 28, 2022 - 12:08 EDT

This incident affected: Call Recording and Call Transcription.