Application Dashboard Outage

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Jan 21, 2020 - 17:57 EST

Monitoring

From 4:50-5:15 EDT, we experienced an outage of portions of the Application dashboard. We have rolled back the change that caused this outage, and functionality has been restored. Call Routing and Dynamic Number Insertion were unaffected. We are continuing to monitor application performance.

Posted Jan 21, 2020 - 17:37 EST

This incident affected: Call Tracking (CallRail Web Application).