SMS and MMS Provider Delays

Incident Report for CallRail

Resolved

The remaining areas of messaging impact have been resolved.
Posted Jan 30, 2026 - 10:04 EST

Update

We continued to see intermittent impact in outbound messages overnight. We will continue monitoring the situation and provide further updates until fully resolved.
Posted Jan 30, 2026 - 09:25 EST

Monitoring

There has been significant improvement in inbound and outbound text messaging. We will continue monitoring the situation and will provide another update tomorrow morning at 9a ET.
Posted Jan 29, 2026 - 17:55 EST

Update

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Posted Jan 29, 2026 - 15:49 EST

Update

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Posted Jan 29, 2026 - 14:34 EST

Identified

We are continuing to see intermittent impact in inbound and outbound messages. We are monitoring the situation and will continue to provide further updates until resolved.
Posted Jan 29, 2026 - 12:28 EST

Investigating

One of our providers is reporting delays in both SMS and MMS delivery. We are seeing intermittent impact in both inbound and outbound messages. We will continue monitoring and providing updates.
Posted Jan 29, 2026 - 10:45 EST
This incident affected: Text messaging (SMS, MMS).