Outbound calling for Lead Center customers

Incident Report for CallRail

Resolved

This incident has been resolved.
Posted Oct 23, 2025 - 10:39 EDT

Monitoring

A fix has been deployed, and we will continue to monitor.
Posted Oct 23, 2025 - 10:01 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 23, 2025 - 09:49 EDT

Investigating

We are currently investigating the degraded performance for lead center outbound calling.
Posted Oct 23, 2025 - 09:40 EDT
This incident affected: Lead Center (Lead Center General, Lead Center Web Application, Softphone, Lead Center Mobile App).