Our email provider continues to experience scattered service delays. As a result, some emails from the CallRail app maybe intermittently delayed, including sign-up verifications, weekly summaries, and billing notifications. If you are experiencing issues, please report it to support@callrail.com. Thank you for your patience as we continue to monitor this situation and work to resolve the delays.
Posted Feb 24, 2023 - 13:44 EST
Update
One of our vendors is experiencing an ongoing service delay. As a result, some emails from the CallRail app are intermittently delayed.
Posted Feb 22, 2023 - 13:59 EST
Update
The vendor has implemented a fix, but is still experiencing degraded performance. We will continue to monitor and update as we work to resolve this issue.
Posted Feb 21, 2023 - 16:54 EST
Update
The vendor has implemented a fix. We will continue to monitor to verify that all issues remain resolved.
Posted Feb 21, 2023 - 15:23 EST
Update
The vendor has identified the issue and a fix is being implemented. We will update again once we've verified all issues have been resolved.
Posted Feb 21, 2023 - 13:50 EST
Monitoring
The issue has been identified, and we are continuing to monitor the situation and assess customer impact.