Degraded Dashboard Performance

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Aug 06, 2022 - 15:35 EDT

Monitoring

Application performance has recovered to expected levels.

Posted Aug 06, 2022 - 15:23 EDT

Identified

Our team is currently remediating database performance issues leading to slow dashboard performance for a subset of customers. The source of the problem has been identified and we are currently working to restore full performance.

If your dashboard is affected, it may help to select a shorter date range.

Posted Aug 06, 2022 - 13:16 EDT

This incident affected: Call Tracking (CallRail Web Application).