"Call back" option not displaying in the Analytics section
Incident Report for CallRail
Resolved
This incident has been resolved.
Posted Nov 12, 2024 - 12:29 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2024 - 11:56 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2024 - 10:55 EST
Investigating
We are currently investigating an issue that is causing the "call back" button to not display in various pages of the Analytics section, including the Activity logs and the Lead timeline page.

Call routing and reporting are not impacted.
Posted Nov 12, 2024 - 10:34 EST
This incident affected: Call Tracking (CallRail Web Application).
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