Call Notification Delays

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Nov 11, 2019 - 14:53 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 11, 2019 - 14:26 EST

Identified

We have identified and are actively working to resolve delays in processing call and form capture notifications. Call routing and DNI are unaffected.

Posted Nov 11, 2019 - 12:58 EST