We are continuing to monitor for any further issues.
Posted 12 days ago. Aug 08, 2019 - 11:36 EDT
Monitoring
Internal monitoring shows that the issue is fully resolved, and no new calls are failing to connect. We are continuing to monitor.
Posted 12 days ago. Aug 08, 2019 - 11:34 EDT
Update
A fix has been deployed and continues to roll out to impacted customers; we are monitoring failures and will update when the issue is completely resolved.
Posted 12 days ago. Aug 08, 2019 - 11:27 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted 12 days ago. Aug 08, 2019 - 10:42 EDT
Investigating
We are currently investigating failures in our call routing system.