Tracker Creation Failing

Incident Report for CallRail

Resolved

Our upstream vendor reports that this issue has been resolved.

Posted Mar 05, 2022 - 07:47 EST

Monitoring

Our upstream vendor is reporting that the issue is has been addressed. We will continue monitoring and provide further updates if there are any changes.

Posted Mar 04, 2022 - 19:18 EST

Investigating

We are investigating failed tracker creations related to an upstream vendor. Call routing and reporting are unaffected.

Posted Mar 04, 2022 - 18:17 EST

This incident affected: Call Tracking (CallRail Web Application).