Inbound calls to some phone numbers are failing

Incident Report for CallRail

Resolved

This incident has been resolved.
Posted Mar 14, 2018 - 20:39 EDT

Monitoring

Our carrier partner is reporting that this issue has been resolved. We are seeing signs that the affected numbers are working again, and are monitoring closely to ensure full recovery.
Posted Mar 14, 2018 - 18:16 EDT

Update

Our carrier partner is still working with an upstream carrier to fully resolve this interruption. We can confirm that this only affects a small percentage of tracking phone numbers, and we will continue posting as updates are available.
Posted Mar 14, 2018 - 17:56 EDT

Identified

An upstream carrier is experiencing issues routing calls for a small percentage of tracking phone numbers. We will provide an update when we have more information.
Posted Mar 14, 2018 - 16:53 EDT
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