Outbound SMS Interruption

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Feb 26, 2021 - 12:01 EST

Monitoring

Our messaging provider has implemented a fix, and at this time outbound messaging should be fully available. We are continuing to monitor performance and error rates.

Posted Feb 26, 2021 - 11:10 EST

Investigating

We are investigating reports of intermittent errors with an upstream provider that are impacting the delivery of outbound SMS.

Posted Feb 26, 2021 - 09:59 EST

This incident affected: Lead Center (Lead Center General).