This issue has been resolved and all systems are operational at this time.
Posted Mar 27, 2023 - 19:57 EDT
Monitoring
A fix has been implemented and we are seeing improvements to integrations and logins. We will continue to monitor.
Posted Mar 27, 2023 - 17:53 EDT
Update
We are continuing to investigate this issue.
Posted Mar 27, 2023 - 17:38 EDT
Update
We are continuing to investigate reports of 404s on login to the CallRail application with Google, as well as errors when activating a new integration.
Posted Mar 27, 2023 - 17:33 EDT
Investigating
We are investigating reports of 404s relating to authorizing Google integrations and logins, as well as potential latency in the application dashboard from 16:28. - 16:39, which has since been resolved"
Posted Mar 27, 2023 - 17:02 EDT
This incident affected: Call Tracking (CallRail Web Application), Integrations (API, Webhooks, Google Analytics, Google Ads, Google Call Details Forwarding, Hubspot, Other Integrations), and Lead Center (Lead Center Web Application).