High error rate for CallRail Application

Incident Report for CallRail

Resolved

We believe the error rate issues have resolved and will continue to monitor.

Posted Jul 22, 2022 - 12:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results. At this time, application error rate should be resolved.

Posted Jul 22, 2022 - 12:03 EDT

Investigating

We are currently investigating a high error rate for the CallRail Application and Lead Center. Call routing is not affected.

Posted Jul 22, 2022 - 11:59 EDT

This incident affected: Call Tracking (CallRail Web Application) and Lead Center (Lead Center General, Lead Center Web Application).