Reporting Application Failing to Load
Incident Report for CallRail
Resolved
The issue has been resolved and all notification and recording processes are operating normally.
Posted Sep 17, 2019 - 16:12 EDT
Update
The application dashboard and API have been restored. As we recover from the brief outage, recording processing and email notifications are slightly delayed.
Posted Sep 17, 2019 - 15:12 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2019 - 14:51 EDT
Investigating
We are currently investigating issues accessing the CallRail reporting application. Call routing and DNI are unaffected.
Posted Sep 17, 2019 - 14:49 EDT
This incident affected: Call Tracking (CallRail Web Application).
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