Google Ads disruption of service

Incident Report for CallRail

Resolved

The incident has been resolved and the Google Ads integration is functioning normally.
Posted Jul 03, 2025 - 08:23 EDT

Update

We are still closely monitoring the issue at this time.
Posted Jul 02, 2025 - 20:04 EDT

Update

We are still closely monitoring the issue at this time.
Posted Jul 02, 2025 - 15:46 EDT

Monitoring

We are still closely monitoring the issue at this time.
Posted Jul 02, 2025 - 14:32 EDT

Investigating

Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration.
https://ads.google.com/status/publisher/incidents/xF9wKox7evao5WupR7mu

Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform.

We are closely monitoring the fix and will report when service is restored for all customers.
Posted Jul 02, 2025 - 13:23 EDT
This incident affected: Integrations (Google Ads).
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