Cost-Per-Lead reporting inaccuracies

Incident Report for CallRail

Resolved

This incident has been resolved.

Posted Jul 11, 2023 - 11:15 EDT

Monitoring

The issue with Cost-Per-Lead data reporting has been fixed. We are currently monitoring the backfill of any missing Cost-Per-Lead data during this time period and will update once that is complete.

Posted Jul 10, 2023 - 18:38 EDT

Identified

The issue has been identified and we are currently implementing a fix.

Posted Jul 10, 2023 - 14:36 EDT

Investigating

We are currently investigating an issue where new Cost-Per-Lead data is not being accurately reported. We'll update with more information as it becomes available.

Posted Jul 10, 2023 - 11:03 EDT

This incident affected: Call Tracking (CallRail Web Application).