Delayed Call Recordings
Incident Report for CallRail
Resolved
This incident has been resolved.
Posted Dec 02, 2019 - 19:21 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 02, 2019 - 18:34 EST
Identified
We have identified an issue with call recording delays and are currently working through the backlog of delayed recordings.
Posted Dec 02, 2019 - 16:33 EST
Update
We are continuing to investigate this issue and will provide updates as soon as possible.
Posted Dec 02, 2019 - 15:19 EST
Investigating
We are currently investigating delays in the processing of call recordings. Call routing and DNI are unaffected.
Posted Dec 02, 2019 - 13:08 EST
This incident affected: Call Recording.