All Systems Operational
About This Site
We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.
If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.
Call Tracking
Operational
CallRail Web Application
Operational
Call Routing
Operational
Backup Call Routing
Operational
DNI and Keyword Tracking
Operational
Tracker Creation
Operational
CallRail Call Tracking Mobile App
Operational
CallRail Wordpress Plugin
Operational
Google Ads Call Details Forwarding
Operational
Lead Center
Operational
Lead Center General
Operational
Lead Center Web Application
Operational
Softphone
Operational
Lead Center Mobile App
Operational
Web Chat
Operational
Call Recording
Operational
Call Transcription
Operational
Integrations
Operational
API
Operational
Webhooks
Operational
Google Analytics
Operational
Google Ads
Operational
Google Call Details Forwarding
Operational
Hubspot
Operational
Other Integrations
Operational
Web Form Capture
Operational
Email Notifications
Operational
Reports
Operational
Text messaging
Operational
SMS
Operational
MMS
Operational
Mobile App
Operational
iOS
Operational
Android
Operational
Voice Assist
Operational
Conversation Intelligence
Operational
Convert Assist
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Systemwide Scheduled Maintenance Feb 23, 2026 22:00 - Feb 24, 2026 01:00 EST
CallRail will be performing system-wide maintenance, beginning Monday, February 23, at 10 pm ET and ending Tuesday, February 24, at 1 am ET (3:00 - 6:00 UTC).
During the scheduled 3-hour outage:
- Access to CallRail reporting, messaging, API, and Lead Center will be disabled during this time.
- Calls forwarded to a non-CallRail number will continue to route, but softphone availability will be impacted. This means if you usually receive or make calls in Lead Center, you will be unable to do so during the scheduled maintenance window. If you will need to receive calls during the scheduled maintenance window, we recommend that your Call Flows forward unanswered calls to voicemail or an outside phone number.
- Calls to Voice Assist will continue to route successfully.
- Notifications, call recordings, and transcriptions (including missed inbound calls) will be delayed but will be available shortly after maintenance is completed.
- If you are attempting to sign up for a new account or a free trial of CallRail during the scheduled maintenance window, you will receive an error message.
CallRail is committed to providing stable and reliable service as your business continues to grow, and this system-wide maintenance is a part of that commitment. The maintenance window was chosen to reduce downtime during normal operating hours. We apologize for any inconvenience this maintenance may cause.
Posted on Feb 18, 2026 - 13:12 EST
During the scheduled 3-hour outage:
- Access to CallRail reporting, messaging, API, and Lead Center will be disabled during this time.
- Calls forwarded to a non-CallRail number will continue to route, but softphone availability will be impacted. This means if you usually receive or make calls in Lead Center, you will be unable to do so during the scheduled maintenance window. If you will need to receive calls during the scheduled maintenance window, we recommend that your Call Flows forward unanswered calls to voicemail or an outside phone number.
- Calls to Voice Assist will continue to route successfully.
- Notifications, call recordings, and transcriptions (including missed inbound calls) will be delayed but will be available shortly after maintenance is completed.
- If you are attempting to sign up for a new account or a free trial of CallRail during the scheduled maintenance window, you will receive an error message.
CallRail is committed to providing stable and reliable service as your business continues to grow, and this system-wide maintenance is a part of that commitment. The maintenance window was chosen to reduce downtime during normal operating hours. We apologize for any inconvenience this maintenance may cause.
Posted on Feb 18, 2026 - 13:12 EST