All Systems Operational

About This Site

We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.

If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.

Call Tracking Operational
90 days ago
100.0 % uptime
Today
CallRail Web Application Operational
Call Routing ? Operational
Backup Call Routing ? Operational
DNI and Keyword Tracking ? Operational
Tracker Creation Operational
90 days ago
100.0 % uptime
Today
CallRail Call Tracking Mobile App Operational
90 days ago
100.0 % uptime
Today
CallRail Wordpress Plugin ? Operational
90 days ago
100.0 % uptime
Today
Lead Center Operational
90 days ago
100.0 % uptime
Today
Lead Center General Operational
Lead Center Web Application Operational
90 days ago
100.0 % uptime
Today
Softphone Operational
90 days ago
100.0 % uptime
Today
Lead Center Mobile App Operational
90 days ago
100.0 % uptime
Today
Web Chat Operational
90 days ago
100.0 % uptime
Today
SMS ? Operational
90 days ago
100.0 % uptime
Today
MMS Operational
90 days ago
100.0 % uptime
Today
Call Recording ? Operational
Call Transcription Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Google Analytics Operational
90 days ago
100.0 % uptime
Today
Google Ads Operational
90 days ago
100.0 % uptime
Today
Google Call Details Forwarding ? Operational
90 days ago
100.0 % uptime
Today
Hubspot Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Web Form Capture Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Application Dashboard Uptime
Fetching
Dynamic Number Insertion Uptime
Fetching
Call Routing Uptime
Fetching
Call Recording Processing Latency
Fetching
Past Incidents
Nov 13, 2024
Completed - The scheduled maintenance has been completed.
Nov 13, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:00 EST
Scheduled - CallRail is temporarily disabling service to UK phone numbers that have not yet registered with UK regulators from 13:00 GMT to 17:00 GMT (08:00 EST to 12:00 EST) on November 13, 2024. Please see this support article (https://support.callrail.com/hc/en-us/articles/24752308479501-Know-Your-Customer-registration-overview) to register your UK phone numbers (those with country code +44) immediately to avoid any disruption in service. All affected accounts have received multiple emails alerting them to the registration requirements and we are taking this action to raise further awareness for those that have still not registered before service to unregistered numbers is permanently disabled.
Nov 12, 12:59 EST
Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 12:29 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 11:56 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 12, 10:55 EST
Investigating - We are currently investigating an issue that is causing the "call back" button to not display in various pages of the Analytics section, including the Activity logs and the Lead timeline page.

Call routing and reporting are not impacted.

Nov 12, 10:34 EST
Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 12:12 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 12:02 EST
Identified - Call summaries are not accessible in the report view. They appear to be working fine in the Timeline view.
Nov 11, 11:44 EST
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

Nov 5, 2024

No incidents reported.

Nov 4, 2024

No incidents reported.

Nov 3, 2024

No incidents reported.

Nov 2, 2024

No incidents reported.

Nov 1, 2024

No incidents reported.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.