All Systems Operational
About This Site
We monitor the CallRail platform 24/7 to ensure availability and performance. This page shows real-time information pulled from the same sources our engineering team uses for this monitoring. Details will be posted here if any issues arise.
If you're experiencing a service problem or need other assistance, please don't hesitate to contact us via support.callrail.com.
Call Tracking
Operational
CallRail Web Application
Operational
Call Routing
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Operational
Backup Call Routing
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Operational
DNI and Keyword Tracking
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Operational
Tracker Creation
Operational
CallRail Call Tracking Mobile App
Operational
CallRail Wordpress Plugin
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Operational
Google Ads Call Details Forwarding
Operational
Lead Center
Operational
Lead Center General
Operational
Lead Center Web Application
Operational
Softphone
Operational
Lead Center Mobile App
Operational
Web Chat
Operational
Call Recording
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Operational
Call Transcription
Operational
Integrations
Operational
API
Operational
Webhooks
Operational
Google Analytics
Operational
Google Ads
Operational
Google Call Details Forwarding
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Operational
Hubspot
Operational
Other Integrations
Operational
Web Form Capture
Operational
Email Notifications
Operational
Reports
Operational
Text messaging
Operational
SMS
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Operational
MMS
Operational
API
Operational
Mobile App
Operational
iOS
Operational
Android
Operational
Voice Assist
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled System Maintenance Aug 25, 2025 22:00 - Aug 26, 2025 02:00 EDT
CallRail is performing system-wide maintenance, resulting in a scheduled outage of up to 4 hours on Monday, August 25 2025 from 22:00 EST to 02:00 EST on Tuesday, August 26 (02:00-06:00 UTC).
During the scheduled maintenance:
- Access to CallRail reporting, messaging, API, and Lead Center will be disabled during this time.
- Calls forwarded to a non-CallRail number will continue to route, but softphone availability will be impacted. This means if you usually receive or make calls in Lead Center, you will be unable to do so during the scheduled maintenance window. If you anticipate needing to receive calls during the maintenance window, we urge you to ensure that your Call Flows forward unanswered calls to voicemail or an outside phone number.
- Calls to Voice Assist will continue to route successfully.
- Notifications, call recordings, and transcriptions (including missed inbound calls) will be delayed, but available shortly after maintenance is completed.
Posted on Aug 20, 2025 - 14:44 EDT
During the scheduled maintenance:
- Access to CallRail reporting, messaging, API, and Lead Center will be disabled during this time.
- Calls forwarded to a non-CallRail number will continue to route, but softphone availability will be impacted. This means if you usually receive or make calls in Lead Center, you will be unable to do so during the scheduled maintenance window. If you anticipate needing to receive calls during the maintenance window, we urge you to ensure that your Call Flows forward unanswered calls to voicemail or an outside phone number.
- Calls to Voice Assist will continue to route successfully.
- Notifications, call recordings, and transcriptions (including missed inbound calls) will be delayed, but available shortly after maintenance is completed.
Posted on Aug 20, 2025 - 14:44 EDT